Uppcl website says that "not a valid account number"

Uppcl website uppcl.mpower.in/wss says that your account number is invalid at the time of registration for online bill payment system while my details are open in the load extension section of same website it means my account number is correct. Please resolve my problem at the earliest.
Account number is 731900048216
Substation Purwa, District Unnao

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nishant · 03-Mar-19

Administrator ·  183

Seems, your account no. is not correct. Please share your bill

Sir,
Thanks for quick response.
How can I send my bill image in this portal
Otherwise please tell me your own email address.

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nishant · 04-Mar-19

Administrator ·  183

Upload your image at https://postimages.org/

Copy direct link and paste them inside img tag.

[img]direct link[/img]

Sir,
What a attractive digital platform you have developed to resolve the consumers' grievances
Appreciable

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nishant · 04-Mar-19

Administrator ·  183

Thank you sir.
Yes, your account no. is correct.
Conveyed your issue to our IT section Lucknow. They have promised to solve the issues. Let's wait for 3-4 days else will share their contact number.

I am thankful to you for the same and salute your dedication that you have shown!!

My meter number is SA15168

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nishant · 06-Mar-19

Administrator ·  183

I am sorry. But this a local issue. You will have to visit your subdivision office. Else, lodge your complaint by calling 1912.

Ok, thanks for guidance, Sir

Sir,
Please let me know that "Application Form" Section of this website is not functional, how many days it will take to become functional.

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nishant · 08-Mar-19

Administrator ·  183

Thank you for showing your concern. will try to do it as soon as possible. its march closing time. we are not getting free time. will try to make it functional till May. This is my individual efforts and i ll have to make up free time to do all these stuffs by doing job smile

Okey Sir.